Job Board

ORGANIZATIONAL BACKGROUND

PACE is a local community nonprofit organization founded in 1976 to provide job training and placement services for the Asian Pacific Islander communities in Los Angeles. PACE has since expanded into a variety of service areas, all tailored to meet the growing and changing needs of the multi-ethnic communities in Los Angeles County. Now, in addition to job training and employment services, significant PACE programs encompass: Business Development; Early Childhood Education (Head Start); Financial Education and Asset Building; Housing and Rehabilitation services; Weatherization and Energy-conservation programs; and Affordable Housing Development. PACE serves more than 60,000 people each year with our wide scope of services with approximately 350+ staff. PACE is recognized as a leader in addressing problems of poverty and economic inequity in ethnic minority communities and has a reputation of being responsive to community needs and is known for creating innovative solutions to the myriad of challenges faced by our clients.

PACE ENERGY DEPARTMENT

The PACE Energy Department provides Home Energy Assistance, Weatherization and other services to low-income residents of the greater Los Angeles area. These programs provide utility bill assistance and install measures to help improve the energy efficiency, safety and comfort of eligible homeowners or apartment renters. The new employee will be hired under a contract between PACE and the State of California Department of Community Services and Development (CSD) and utility providers, Southern California Gas Company (SoCalGas) and Southern California Edison (SCE) to implement the Energy Savings Assistance (ESA) Program and other programs under the Low Income Home Energy Assistance Program (LIHEAP) and the Department of Energy’s Weatherization Assistance Program (WAP).

I. SUMMARY OF DUTIES:

The Program Supervisor will oversee the day-to-day operations of the Department’s Energy Saving Assistance (ESA) Program contracts with Southern California Gas Company (SoCalGas) and Southern California Edison (SCE), as well as assist in the implementation of its other weatherization programs. The Program Supervisor shall manage and supervise the Program’s enrollment, assessment, installation and field inspection work of the ESA Program and other weatherization programs of the Energy Department, including following:

1. Ensure that the program is implemented in the most efficient and effective manner and that the productivity, flow of enrollment, assessment, installation and inspections are compliant to program obligations and requirements. Track/monitor ESA Program staff performance, direct/review their day-to-day schedule and assist them as necessary.
2. Be responsible for ensuring all ESA Program requirements are met, appropriate staff and subcontractor training is conducted, attended and passed and all certifications, insurances and other requirements are submitted and current at all times. This may include completed training, certification/s and compliance to funding agencies’ safety and program training procedures such as SoCalGas’ Installation Standards (IS) and Policies and Procedures (P&P) Manuals, SCE’s Inspections Guidebook, CAL OSHA and Workers Compensation, to name a few. As necessary, provide appropriate technical training and support to staff and subcontractors.
3. Spearhead the marketing and outreach campaign for ESA Program to gain maximum exposure to potential SoCalGas/SCE customers and encourage participation. She will create and/or assist in identifying strategic campaigns or other promotion that will elicit active or increased participation of targeted customers.
4. Represent PACE/Energy Department at meetings, conferences and training, with regular travel involved.
5. Respond to/provide appropriate response to inquiries from SoCalGas, SCE, PACE and the public about program operations and other programmatic requirements, issues and/or concerns in a timely manner.
6. Be responsible for the recruitment, hiring, training, performance evaluation as well as relieving staff and/or ESA Program subcontractors.
7. Prepare the necessary reports and program updates as required and ensure the timely submission of field inspectors/assessors and enrollment as well as installers’ reports.
8. Review monthly invoices for work completed and submit these to SoCalGas and SCE for appropriate reimbursement/payment.
9. Will be rotation for Emergency/On Call and/or weekend assignments.
10. Assist in the implementation of the other Energy Department weatherization programs funded by federal and state agencies.
11. Perform all other tasks as may be assigned from time to time.

II. SPECIFIC POSITION RESPONSIBILITIES & DUTIES:

SoCalGas

-Monitors and supervises the work performed in the marketing, outreach and enrollment of SoCalGas customers and the installation of weatherization measures or services at their homes;
-Ensures staff and/or subcontractors have the necessary training, qualifications licenses and certifications to perform ESA Program work;
-Assigns enrollment and assessment work on referred unit/s to appropriate staff;
-Reviews assessed eligible measures against therm savings and cost targets;
-Prepares work orders and assigns performance of identified measures to appropriate staff and/or subcontractor/s;
-Reviews completed work report against work orders, including invoices for completed work;
-Inspects all completed/installed measures for compliance to the Installation Standards (IS) and Policies and Procedures (P&P) Manuals, and other program health and safety measures/guidelines;
-Ensures any work fails are handled in the most expeditious manner as per program guidelines;
-Reviews and/or prepares regular reports to management and SoCalGas;
-Handles any customer or public issues in a timely manner;
-Monitors work of field and office staff as well as subcontractors and prepares performance evaluation of work performed on a regular basis;
-Represents PACE in meetings, training and conferences, as needed;
-Performs all other work that may be assigned from time to time.

Southern California Edison

-Supervises and manages the overall operations of the contract, including quality assurance/inspections work for SCE’s Core/BE Pilot and PP & D Inspections, Re-Inspections and required testing/s.
-Assists in the formulation of feasible plans and/or strategies to meet the program’s goals, contractual obligations as well as fiscal targets;
Ensures that staff assigned have the required training, licenses and certifications to work;
-Reviews list of inspections assigned by SCE and distributes these to appropriate field inspectors;
-Reviews completed inspections for compliance by conducting random inspections and/or spot checks;
-Ensures inspectors/assessors’ work meets the standards of SCE Inspections Guidebook and all contract standards and specifications.
-Prepares and/or reviews program information materials, invoices and reports for submission to PACE management and SCE, as needed;
-Prepares regular reports concerning performance, as well as other reports that may be requested to assist in the effective and efficient implementation, monitoring and evaluation of the program;
-Attends SCE and PACE program training, meetings and conferences, as necessary;
Responds to SCE, staff and clients’ inquiries concerning work matters in a timely manner;
-Provides training and technical support to inspectors concerning program standards and monitors compliance to program requirements to meet training, certification and other requirements;
-Conducts periodic and annual performance review of overall program and recommends appropriate action concerning results of performance review to the Energy Director and Weatherization Program Manager.
-Performs Lead Hazard Screenings and Clearance Inspections as needed;
-Performs other duties as may be required by the Energy Department Director and/or Program Manager.

III. QUALIFICATIONS, EXPERIENCE AND SKILLS:

-AA Degree in Business or related field, BA highly desired. However, relevant work experience may be considered in lieu of AA degree
-Must have extensive knowledge and experience in the Energy Saving Assistance (ESA) Program and weatherization programs in general
-Must complete and pass the training and tests given by SCG’s and SCE’s ESA Program on all types of inspections, assessments and installations to be performed for under the contracts awarded by these utility companies
-Must have current certificates or licenses required by SGC and SCE to undertake and/or supervise outreach, enrollment, installation of energy efficiency measures and supervise/inspect repair or replacement of HVAC, furnace and water heaters in customer homes
-Holds an HISR certificate; possession of HERS Rater; BPI Certifications highly desired
-Possesses other certifications as Lead Inspector/Risk Assessor issued by the State of California desired
-Experience and ability to prioritize program responsibilities and move program to meet targets at established deadlines
-At least 3-5 years’ experience in project management, budgeting, conducting training and supervising a team/staff with a demonstrated ability to reinforce teamwork and internal cooperation and communication among field and office staff
-A problem-solver, multi-tasker and thrives on challenges and finding solutions “outside the box”
-Excellent oral and written communication skills with proven track record in providing satisfactory customer service
-Comfortable attending meetings and conferences representing PACE, as well as conducting training sessions for staff on a one-on-one as well as classroom setting for a group
-Ability to effectively interface with peers, customers and the public in general
-Self-motivated, driven, great work ethic, requires minimum supervision
-Knowledge of Microsoft Office, familiarity in accessing and navigating digital and web-based portals, as well as the ability to generate statistical reports
-Professional demeanor and appearance

IV. SPECIAL REQUIREMENTS:

-Candidate must pass employment background verification and a pre-employment physical examination that includes drug and alcohol screening.
-Candidate must have a reliable automobile and adequate insurance coverage throughout employment with the program. Candidate must possess a valid Driver’s License with a good driving record.
-COVID vaccination required; must have two-dose series of Pfizer or Moderna or a single-dose of Johnson & Johnson. Those that need a medical or religious exemption must reach out separately.

V. PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee may be required to work in confined spaces like attics or crawl space of homes and may be exposed to hazardous materials, loud noises and extreme hot or cold temperatures. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is regularly required to stand and walk. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

The PACE Energy Department provides Home Energy Assistance, Weatherization and other services to low-income residents of the greater Los Angeles area. These programs provide utility bill assistance and install measures to help improve the energy efficiency, safety and comfort of eligible homes or multiple unit residences. The new employee will be hired under a contract between PACE and the State of California Department of Community Services and Development (CSD) to implement the Low-Income Home Energy Assistance Program (LIHEAP), and other programs administered by CSD and Department of Energy (DOE) Weatherization Assistance Program (WAP). The position will assist in implementing other Residential Energy Assistance Programs funded by Local Utility Companies in Southern California.

II. ESSENTIAL FUNCTIONS OF THE JOB:

Under the guidance of the Field Operation Supervisor, the person hired shall:
• Comply with and practice safety procedures and guidelines in accordance with PACE and Cal OSHA safety standards and guidelines;
• Complete building assessments/energy audits on clients’ homes/apartments to determine feasibility or non- feasibility of weatherization including solar thermal/photovoltaic & heating/cooling services;
• Ensure all feasible weatherization measures are identified and installed in accordance to the Technical Preference Manual (TRM) issued by State of California, Department of Community Services and Development, Cal OSHA Safety Manual and Lead Safe practices guide;
• Identify all eligible measures to be installed based on assessment protocols;
• Conduct preliminary inspection of all measures installed for correctness, quality of completion and compliance with appropriate guidelines;
• Complete Pre/Post Combustion Appliances Safety Testing (CAS) on all gas appliances in all assessed dwellings and post-repair and replacement testing after HVAC work is completed;
• Perform CSD-approved Energy Audit (REM Energy Audit) in single and multi-family dwellings, as required;
• Coordinate with HVAC subcontractors or local utilities when hazardous conditions are identified while performing assessment or post inspection and ensure that all work completed are following CSD and local building codes;
• Review and approve work orders and proposals of subcontractors, as needed;
• Submit timely and accurate assessment, CASIF and other required documents daily;
• Work with crew leaders and Field Operation Supervisor to ensure daily issues and concerns are resolved, completed and are compliant to program policies & guidelines;
• Educate clients of the benefits received from weatherization services and provide energy conservation, budget counseling, mold & moisture/radon/asbestos pamphlets/flyers and lead safe information and information materials;
• Check field reports specially CASIF to make sure that HVAC issues and other installation issues are resolved correctly and in a timely manner;
• Ensure field crew and subcontractors perform work in a Lead-Safe manner as described in the TRM and enforce compliance in accordance with applicable health and safety regulations;
• Perform all necessary precautions to protect crew members and clients in homes from exposure to any unsafe conditions/situations;
• Be on top of issues related to quality assurance that includes monitoring, training and disciplinary action of staff/crews that produce sub-standard work;
• As necessary, call/make appointments with client, manager or management companies to perform work in identified buildings or homes;
• Effectively communicate with supervisors, co-workers and clients concerning work- and program related activities, goals and benefits;
• Oversee crew leader/s and installer/s while working on the same job site, as needed;
• Execute a work schedule that may involve after hours and/or weekend assignments, as needed;
• Perform all other duties and responsibilities as may be assigned from time to time;

III. QUALIFICATIONS, EXPERIENCES AND SKILLS:
• Minimum a High School Graduate or equivalent, AA degree desirable;
• At least two years’ experience in quality assurance inspection/assessment work in the construction and/or weatherization field;
• Experience in HVAC, plumbing and electrical work a must;
• Proficient in computer skills necessary to operate energy audit programs and other functions needed to perform the job;
• Ability to analyze field issues and complete mathematical calculations and other technical field reports;
• Ability to understand policies/procedures and standards required by funding source/s;
• Ability to perform Energy Audit (REM), Basic Weatherization, Combustion Appliance Safety, Blower Door and Duct Blaster Testing;
• Possess or pass Basic Weatherization, Combustion Appliance Safety, REM Energy Audit, Blower Door and Duct Blaster Training certificates;
• Pass all the required online training such as Worksite, Environmental Hazard and Lead-Safe Weatherization; Asbestos Training Class.
• Must be a certified Assessor & Quality Assurance Inspector by Richard Heath & Associates (RHA);
• Ability to work in a high temperature environment and confined areas/spaces;
• Must be physically fit to wear dust mask and/or half mask respirators and other proper safety gear as required by PACE and Cal OSHA;
• Experience installing solar thermal and/or photovoltaic preferred;
• Ability to work well with others and have good customer relations;
• Read, understand and write reports/correspondences with the ability to interpret diagrams or drawings;
• Effectively communicate and present information in a small group or one-on-one setting;
• Bilingual in Spanish and Asian languages a plus;
• Ability to travel in relation to work responsibilities.

IV. PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with limitations/disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to sit, work in confined space; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, climb, push, pull, stand on uneven surfaces, bend, twist or crawl. The employee is required to stand and walk. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Exposures may be encountered, such as hazardous materials, loud noises, or extreme heat/cold. Must be able to work in confined spaces with proper required PPE.

V. SPECIAL REQUIREMENTS:

• Must pass employment background verification and a pre-employment physical examination that includes drug and alcohol testing.
• Must pass respiratory screening, which is renewed annually.
• Must have a current and valid California Driver’s License, access to reliable transportation and adequate automobile insurance coverage throughout employment.
• Must pass CA DMV Motor Vehicle Report without any issues or concerns to be added as an authorized driver of PACE vehicles and be included in PACE vehicle insurance policy.
• Might need to provide own reliable transportation for work.
• COVID vaccination required; must have two-dose series of Pfizer or Moderna or a single-dose of Johnson & Johnson. Those that need a medical or religious exemption must reach out separately.

VI. COMPENSATION: $32.50- $38.00, depending on experience and certifications plus excellent Fringe Benefits

VII. APPLICATIONPROCEDURE:
Applicants must complete a PACE online application form via PACE website. Resumes are not accepted in lieu of application materials.
Apply Online: https://pacela.org/about/work-at-pace/
For additional information, please contact Human Resources Department, Pacific Asian Consortium in Employment, 1055 Wilshire Blvd. Suite 1475, LA, CA 90017. Tel: (213) 989-3170

VIII. APPLICATION DEADLINE: Applications will be accepted until position has been filled. We have 4 vacancies total for this position.